No transaction fees. 14-day trial without a credit card.
billed €950/yr
Everything to run your community, fully self-service.
billed €1,430/yr
Everything unlocked + à la carte add-ons. Built for active communities.
No percentage on your transactions. Keep your existing payment rail (HelloAsso, Stripe, anything).
If within the first 30 days after upgrading, ONOTAI doesn't deliver, we refund you in full. No question, no 4-page form.
Available on the Pro plan only. Activate or deactivate anytime.
| Starter | Pro | |
|---|---|---|
| Core (everywhere) | ||
| Smart directory | ✓ | ✓ |
| Cross-filters (skill × region × tier) | ✓ | ✓ |
| 4-step consensual matchmaking | ✓ | ✓ |
| Contribution score | ✓ | ✓ |
| Posts (Question, Looking for, Offering) | ✓ | ✓ |
| 1:1 messages between members (post-match) | ✓ | ✓ |
| Events & AGM | ✓ | ✓ |
| Branding (logo + primary color) | ✓ | ✓ |
| Pro only | ||
| VIP profiles + admin-led intros | — | ✓ |
| 72h stale-match detection | — | ✓ |
| Custom domain (yourorg.com) | — | ✓ |
| Full branding (palette + assets) | — | ✓ |
| À la carte add-ons | — | ✓ |
| Automated workflows | — | ✓ |
| Included quotas | ||
| Members | Unlimited | Unlimited |
| Storage | 5 GB | 50 GB (fair-use beyond) |
| Emails / month (transactional) | 5,000 | 30,000 + add-on |
| Sections / sub-orgs | 1 | 1 + Sub-org add-on |
| Admins | 2 | 10 |
| Moderators | 5 | 20 |
| Groups / committees | 5 | Unlimited |
| Integrations & API | ||
| HelloAsso adapter (memberships, events) | ✓ | ✓ |
| Native Brevo (transactional emails) | ✓ | ✓ |
| Eventbrite | — | ✓ |
| Outgoing webhooks | — | ✓ |
| Admin REST API (read + write) | — | ✓ |
| Headless Member API | — | ✓ |
| AI & automation | ||
| AI credits (matchmaking, summaries, bios) | — | Metered add-on |
| AI Copilot (chat with your community) | — | Add-on |
| Workflows: auto-tags, reminders, digests | — | ✓ |
| Event webhooks (member created, match accepted…) | — | ✓ |
| Security & GDPR | ||
| Scaleway France hosting | ✓ | ✓ |
| PASSIVE status by default | ✓ | ✓ |
| pgcrypto-encrypted phone | ✓ | ✓ |
| Anytime CSV data export | ✓ | ✓ |
| 2-click account deletion | ✓ | ✓ |
| Full audit log (role changes, deletions) | — | ✓ |
| Signable GDPR Article 28 DPA | ✓ | ✓ |
| SSO / SAML (Google, Okta, Azure AD) | — | Add-on |
| Support | ||
| Email support | 48 working hours | 24 working hours |
| Priority support | — | ✓ |
| Assisted migration (Sheet → ONOTAI) | — | ✓ |
| Personalized onboarding | — | Sub-org add-on |
| Dedicated customer success | — | Sub-org add-on |
| Commercial terms | ||
| 30-day money-back guarantee | ✓ | ✓ |
| 1-click cancellation, no penalty | ✓ | ✓ |
| No transaction fees | ✓ | ✓ |
| No setup fee | ✓ | ✓ |
| Stripe billing (card or SEPA transfer) | ✓ | ✓ |
Multiple structures to federate? Add each sub-organization for €49/month on the Pro plan. Self-service up to 10 sub-orgs, 30min demo beyond.
